Properties
Export your properties from AppFolio to a CSV
AppFolio has a built-in export that produces a CSV Sara can read directly. If your report has extra columns, don't worry — SaraDesk keeps every column you upload.
Steps
- Sign in to AppFolio Property Manager
- Go to Properties in the top nav
- Click Reports on the left sidebar
- Choose the Rent Roll or Property List report (either works)
- In the report filters, select the properties you want to send to Sara (or leave blank for all)
- Click Export in the top-right of the report
- Choose CSV as the format and click Download
Once you have the .csv file, upload it in your SaraDesk dashboard → Properties → Bulk upload via CSV.
Tip: which columns matter most
Sara pays the most attention to: address, beds, baths, rent, status (available/leased/hold), available date, pet policy, notes. AppFolio's default reports include all of these plus a few extras — everything gets stored, and Sara can reference the extras if a caller asks about them.
Troubleshooting
- Report is empty — your filter may be excluding everything. Clear the filter and re-run.
- Address is split across columns (street, city, state, zip) — SaraDesk handles this. It'll glue them into one address string automatically.
- Rent shows as `$2,200.00` — that's fine. Sara reads dollar signs and commas without issue.
Was this helpful? If not, email support@saradesk.com and we'll fix it.