SaraDesk — Every call answered. Every question handled. Every showing booked.

What Sara does on every call

Books property showings

When a prospect calls about a listing, Sara confirms the address, finds an open slot on your Google, Outlook, or iCloud calendar, and sends them a calendar invite — all on one call.

Files maintenance tickets

When a tenant reports a leak, AC issue, or anything else, Sara captures property, unit, urgency, callback number, and texts you a clean summary in seconds.

Answers all questions

Office hours, property details, pet policy, application process, utilities, parking, square footage — whatever your callers ask, Sara answers from your written policies. She never invents information. If she doesn't know, she offers to have you call back.

Knows your portfolio

Drop your property list as a CSV (or sync from AppFolio/Buildium — coming soon) and Sara speaks fluently about every address.

Warm, professional voice

ElevenLabs voice, sub-second response, natural turn-taking. Sara identifies herself as your virtual receptionist and handles calls with the same warmth a good human hire would.

Costs less than coverage

Starter is $799/mo for 1,500 call minutes — roughly half what a part-time receptionist runs (~$1,600/mo for just 80 hours of daytime coverage). Sara covers all 168 hours a week, weekends and holidays included.

Without Sara vs. With Sara

Without Sara

Prospect calls at 7pm about a unit → voicemail → they dial the next listing.
Tenant reports a leak at 11pm → no one answers → property damage by morning.
Vendor needs lockbox access on Saturday → call goes unanswered → vendor reschedules, you pay the trip fee.
You're in a showing and the phone rings → you let it go → you never learn who called or why.
Hire a part-time receptionist → ~$1,600/mo for 80 hours of coverage, nothing on nights and weekends.

With Sara

Prospect calls at 7pm → Sara books the showing on your calendar and texts you the lead.
Tenant reports a leak at 11pm → Sara captures unit, urgency, callback number, and texts you immediately.
Vendor calls Saturday → Sara confirms the lockbox code from your notes, you get a one-line summary.
You're in a showing → Sara handles every call, every time, clean text summary after each.
Starts at $799/mo for 24/7 coverage — half the price of a part-time receptionist who only works daytime, no time off, no holidays missed.

Pricing

Pay by the minute, not the feature. Every tier gets every feature — 24/7 answering, calendar booking, maintenance triage, after-hours handling, caller memory, dashboard, public listings. Pick the bucket that matches your call volume — the per-minute rate drops as you scale up.

Pay-as-you-go

$99 /mo

$0.75 / minute · no minutes included

Every feature included
Best for low or unpredictable volume
Lowest-commitment way to try Sara

Recommended

Starter

$799 /mo

$0.53 / minute · 1,500 min included

Every feature included
~30% cheaper per minute than PAYG
Solo PMs under ~30 units
$0.65/min overage

Growth

$1,999 /mo

$0.50 / minute · 4,000 min included

Every feature included
Typical 50–200 unit portfolios
$0.55/min overage

Pro

$3,999 /mo

$0.50 / minute · 8,000 min included

Every feature included
200–500 unit portfolios
$0.50/min overage

Enterprise

$8,999 /mo

$0.50 / minute · 18,000 min included

Every feature included
500+ unit portfolios
$0.45/min overage

No annual contract

Month-to-month. Cancel anytime from your dashboard — no phone call, no forms.

Setup in under an hour

Charged on signup, then monthly. Overage minutes billed on the following month's invoice. Your pricing is locked in for your first 12 months — future price increases won't affect you. Hear Sara first — call (928) 970-5603.

Frequently asked questions

How fast can Sara go live?: Most accounts are live within an hour of finishing signup. Forward your business number (or hand out Sara's new number directly) and you're live.
What happens if I go over my minute allowance?: Overage minutes are billed on the following month's invoice. Rates: $0.65/min on Starter, $0.55 on Growth, $0.50 on Pro, $0.45 on Enterprise. You can also upgrade tiers at any time from your dashboard — no contract penalty.
Can I cancel anytime?: Yes. No contracts, no annual lock-in, no cancellation fees. Cancel from your dashboard at any time and Sara stops at the end of your current billing period. We're confident enough in the product that we don't need to trap you.
Do I need to get a new phone number?: Your choice. You can either (a) forward your existing business number to Sara — most customers do this, it's invisible to your callers — or (b) we issue you a brand-new local number and you hand that out instead. The dashboard walks you through forwarding setup for every major US carrier.
What if a caller asks for a human?: Sara offers to take a message and have you call back. You decide in your dashboard whether to allow live transfers and to whom. By default she takes the message and texts you a summary.
Does Sara handle tenant maintenance calls?: Yes — that's about half of what most of our customers use her for. She captures property, unit, issue, urgency, callback number, and texts you a clean summary in seconds. Emergencies (no heat in winter, flooding, gas leak, security threat) get tagged URGENT and texted to you immediately.
What calendars does Sara support?: Google Calendar, Microsoft 365 / Outlook, and Apple iCloud. You connect your calendar via a one-tap link we text you after signup. Reschedules and cancellations sync both ways.
Can Sara speak Spanish?: Sara speaks Spanish fluently when responding, but Spanish speech-to-text transcription is in beta today — Spanish-speaking callers can get an inconsistent experience while our transcription provider tunes its Spanish model. If your tenant base is majority Spanish-speaking, hold off on Sara until we ship full multilingual reliability (on our near-term roadmap). If Spanish is occasional, Sara will try to respond in Spanish when possible and take a message otherwise. Other languages are farther out — email us if you need a specific one.
Does Sara integrate with my PM software (AppFolio, Buildium, etc.)?: Today we ingest your property list via CSV upload or via our dashboard. Live two-way integration with AppFolio and Buildium is in the works (we've submitted partner applications to both). Until then, a manual CSV sync covers most workflows.
Can I customize what Sara says?: Yes. Each customer has their own policy text (pet policy, application process, business hours, fair-housing-safe phrasing, etc.) and per-property notes (lockbox code for agents, owner notes, listing URL). You edit all of this in your self-serve dashboard.
What about call recording and transcripts?: Every call is transcribed for the post-call summary text you receive. Full transcripts are available in your dashboard. We do not share recordings or transcripts with any third party — see our Privacy Policy.
How do I know if Sara missed a call?: If Sara fails to answer for any reason (system error, hard cap hit), you get an immediate text and email alert (configurable). We target 99.9% uptime — Sara runs on the same infrastructure Cloudflare and Vapi use for enterprise customers.
What about my data?: Your property data, call data, and tenant data are stored encrypted at rest, are never sold, and are never shared with third parties for marketing. See our Privacy Policy for specifics.
Is there an API?: Not for general customers yet. If you have a specific integration need (your CRM, your maintenance ticketing system, etc.), email hello@saradesk.com and we'll talk.

Try Sara before you buy